Contact Us

Get in touch with our team. All questions, comments welcome.

Technical Support


Contact Us

Best Way To Contact You(Required)
Have a question? Ask away. We're happy to help.


Frequently Asked Questions

What is Web Hosting?
Web hosting servers are the space where your website can reside and be stored while being accessible on the World Wide Web. If you want your website to be live online, then a website hosting package is a necessary part of the equation.

Not all web hosts provide the same level of quality, though. Uptime, and data speed and quantity of transfer are the best measures of a host’s success.

What is Shared Web Hosting?
A shared web hosting service is an agreement whereby each user gets a certain portion of total available resources. Multiple domains are hosted by the same server, which means that the server’s capabilities are split between multiple domains. Shared hosting is typically the least expensive way to host a website.
What is CloudLinux OS w/CageFS?
CloudLinux OS “cages” hosting customers from one another to avoid security breaches. This way, unstable scripts or malware are not able to sprawl across the sites on the server, potentially causing severe harm.

CageFS is a virtualized, per-user file system that uniquely encapsulates each hosting account, preventing users from seeing each other and viewing sensitive information. CageFS prevents a large number of attacks, including most privilege escalation and information disclosure attacks. It is completely transparent to our customers, without any need for them to change their scripts.

What is JetBackup?
JetBackup allows for self-restores with JetApps. Full account restore, single file restore, download files/backups, restore emails, databases, cron jobs, SSL Certificates and more from your hosting cPanel! JetBackup is FREE with every hosting plan.
What is cPanel?
cPanel is one of the most popular Linux-based control panels for web hosting accounts. It lets you conveniently manage all services in a single place. Currently, cPanel is the industry standard and most web developers are well acquainted with it.

Intuitive and easy to use, cPanel empowers you to manage a web hosting account with maximum efficiency. Whether that’s creating new FTP users and email addresses or monitoring resources, creating subdomains, and installing software.

Can I Host a WordPress Website On HPN Servers?
HPN offers FREE WordPress with auto-install, auto-backups and “one-click” restores. And if asked, we’ll install it for you for free.
Are Discounts Available For Longer-Term Payment Plans?
Yes. Discounts are available for Quarterly (10%), Semi-Annual (15%), Annual (20%) and Biennial Plans (25%) – No Long Term Contracts.

And if you use the promo code – hpnnew – when you sign up, you’ll receive a one-time 25% discount.

Do You Design Websites?
HPN offers an inexpensive website design service using WordPress to help accomplish all of your online goals! We’ll design a new WordPress Website for only $399. Online Stores only $499.

Satisfaction Guaranteed

24/7 Award Winning Support

Our award-winning HPN Support Team is here for you 24/7/365. Our typical response time to a support ticket is 15 minutes or less.

30 Day FREE Trial

All qualifying hosting packages come with a 30-day Free Trial option which allows you to explore our web hosting platform absolutely risk-free.