There comes a time in every server's life when it is time to retire. This is when the hardware is either deemed outdated or it becomes too problematic to keep fixing. In these cases, we will need to migrate our customers over to a new physical server. This article will cover frequently asked questions as well as a list of things you may need to change when a mass migration occurs.
Will my primary domain stay the same?
Yes, the domains will not change. Since the migration is basically a clone of the file and account structures all cPanels will retain their primary domain name.
Will addon domains stay in place?
Yes, addon domains will stay in place.
Will my IPs change?
All IPs will change including websites using Dedicated IPs. These are normally in place for SSLs. However, it shouldn't require any updates on your part. NOTE: See CloudFlare Exception.
Will my databases stay the same?
The databases on the cPanel will be copied over exactly as they were on the original server. This means they will retain all data, naming conventions, usernames, permissions, etc.
Will my SSLs stay the same?
Yes. SSLs are based on the domain name and server type. These should all remain the same during the migration so SSLs will not need to be rekeyed.
Will my logins for WordPress, Joomla, ClickCartPro, etc stay the same?
Yes. This data is housed in the databases on the account, which will not change.
Will I lose any emails?
No. Any email that was on the old server will be copied over to the new server.
In the event you have any other questions, please submit a Support Ticket from your Client Portal.
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